About us

About Elmbeck

Warm light for the rooms you live in.

Elmbeck is an online shop for home décor and lighting, serving homes across the United Kingdom. We choose lamps and lights that make a room calmer, warmer and easier to come home to.

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A calm living room at dusk, softly lit by a pendant light and a floor lamp

FreeUK delivery on every order

6–12business days from order to your door

30day returns, counted from arrival

24hreply time, Monday to Friday

Our mission

Softer light for longer evenings.

Winter evenings in Britain draw in early, and a single bright ceiling light can leave a room feeling cold even with the heating on.

We help you build warmer, layered lighting one corner at a time, so the hours after dark feel like the best part of the day. We keep our range small and focused, so every piece has a clear job in the home.

“A room isn’t finished when it looks right. It’s finished when you want to stay in it.” The Elmbeck idea

The name

Where the name comes from.

Elmbeck joins a tree and a stream: two old British words that describe the feeling we want every room to have. Rooted, natural and softly lit at the end of the day.

elm /ɛlm/ · noun

A broad, long-lived tree of the British landscape. Its timber has warmed homes for generations, from farmhouse tables to the seats of classic Windsor chairs.

beck /bɛk/ · noun, Northern English

A small stream or brook, the kind that runs past stone walls and quiet villages across the North of England.

elm+beck=Elmbeck

Our commitment

How every piece earns its place.

We work with selected suppliers and choose every product in our range ourselves. Before a piece is added to the shop, it has to meet four simple rules.

i

Easy to place

Where we can, we choose rechargeable and battery-powered designs, so a light can sit on a shelf, a windowsill or a bedside table without a nearby socket.
ii

Made for everyday life

We favour pieces that are light to move, sturdy in use and simple to look after.
iii

Shown as it really is

Our photos and descriptions are written to match what you will receive, including its real size, colours and materials.
iv

One calm palette

Warm woods, linen tones, matte metals and soft light, chosen to sit well together in the same home.

Our promise

How your order reaches you.

No hidden costs and no small-print surprises. This is exactly what you can expect when you order from Elmbeck.

You order

Choose your lights and check out securely. Delivery is free on every UK order, with no minimum spend.
We prepare it

Your order is prepared in 2–3 business days.
It’s on its way

Then 4–9 business days in transit, so usually 6–12 business days in total.
At home, with 30 days

Not right? You have 30 days from the day it arrives. Approved refunds go to your original payment method within 10 business days.

Shipping Policy Return & Refund Policy Contact us

What we offer

Find the right light for every room.

Four kinds of lighting, chosen to bring warmth to the rooms you use most, inside and out.

New pieces are added to the range over time, always following the same four rules.

Browse the collection

Good to know

Questions, answered.

The things people ask us most. If you can’t find your answer here, we’re one email away.

How much is delivery?

Delivery is free on every UK order, with no minimum spend.

How long will my order take?

Usually 6–12 business days: 2–3 business days to prepare your order, then 4–9 business days in transit. Full details are in our Shipping Policy.

Can I return an item?

Yes. You have 30 days from the day your order arrives. Please contact us first for return instructions, and do not send returns to our registered office address. See our Return & Refund Policy.

When will I get my refund?

Once your return is approved, the refund is sent to your original payment method within 10 business days.

Are the products shown as they really are?

That is our rule. Our photos and descriptions are written to match what you will receive, including its real size, colours and materials.

How can I contact you?

Email support@elmbeck.com or call +44 7723 147510, Monday to Friday, 9:00 to 17:00 UK time. We aim to reply within 24 hours on business days.

Who runs Elmbeck?

Elmbeck is a trading name of Boldovino Ltd, a private limited company registered in Scotland (company number SC890021).

Who we are

A real company, easy to reach.

Elmbeck is a trading name of Boldovino Ltd, a private limited company registered in Scotland. Our company details are set out here, and the same details appear in each of our policies.

Elmbeck

Boldovino Ltd, trading as Elmbeck

Company number: SC890021 (registered in Scotland)
Registered office: Pinnacle House Business Centre, Ground and First Floor, Linlithgow Bridge, Linlithgow, West Lothian, EH49 7SF, United Kingdom Please do not send returns to this address. Contact us first for return instructions.
Phone: +44 7723 147510
Email: support@elmbeck.com
Customer service: Monday to Friday, 9:00 to 17:00 (UK time). We aim to reply within 24 hours on business days.