Contact information

We are always happy to help. You can reach the Elmbeck customer service team using the details below, and we aim to reply within 24 hours on business days.

Store name: Elmbeck (elmbeck.com)
Company name: Boldovino Ltd, trading as Elmbeck
Company number: SC890021 (registered in Scotland)
Registered office: Pinnacle House Business Centre, Ground and First Floor, Linlithgow Bridge, Linlithgow, West Lothian, EH49 7SF, United Kingdom
Phone: +44 7723 147510
Email: support@elmbeck.com
Customer service hours: Monday to Friday, 9:00 to 17:00 (UK time)
Response time: we aim to reply within 24 hours on business days.

Please do not send returns to the registered office address. Contact us first and we will give you the correct return instructions.